We put people at the center of everything we do.
We began our journey in 2002 as a digital marketing company, quickly growing to become a leading web hosting provider in Sri Lanka. Over time, we expanded into remote staffing, specializing in virtual assistants, and even ran our own eCommerce business in the clothing niche. Along the way, we discovered a critical insight: delivering exceptional customer support and maintaining customer happiness is harder than it looks. Finding the right people and keeping customer experiences consistent was a constant challenge, and it became even more difficult during peak seasons, when high volumes tested every system and process.
Recognizing this challenge, we decided to transform our IT business into a full-fledged Customer Experience (CX) company, focused on putting humans first while leveraging AI. Today, Voodesk provides hyper-personalized, predictive, omnichannel customer support that not only solves problems but also delights customers and fosters loyalty. We ensure that when you outsource your CX to us, your customers remain happy, engaged, and connected to your brand for the long term.
Vision
To be a trusted force in helping businesses grow by making work simpler, smarter, and more effective — every day, in every way.
Mission
Creating 10 million moments of happiness through hyper-personalised, predictive support that builds lasting loyalty.
Clients First
Growth
Focus
Team Work
Ownership
Adaptability
Respect
Reliability
A Global Mindset with a Worldwide Footprint
Talent knows no borders, and neither do we. Voodesk operates globally, with a strong presence in Sri Lanka and strategic connections worldwide. Our international approach ensures seamless scalability, highly skilled professionals, and 24/7 multilingual support, empowering businesses of all sizes to deliver exceptional customer experiences.
Team members
Different nationalities
Moment of Happiness
Partners
Our Commitment to Quality & Security
At Voodesk, we provide efficient, reliable, and scalable outsourced customer support while maintaining the highest security standards. To ensure top-tier service, we onboard only a select number of clients each month, offering personalized solutions, including dedicated phone lines and advanced CRM systems.
With world-class security measures and strict compliance, we safeguard your business and customer data, delivering seamless, AI-driven support with absolute confidentiality.
Delivering exceptional CX solutions since 2013
2013 – Founded
Launched with a vision to revolutionize customer support through outsourcing.
2017 – Scaling Up
Expanded with AI-driven solutions, CRM support, and multi-channel services.
2021 – Going Global
Established a worldwide presence with 24/7 multilingual support and top-tier security compliance.
2025 – The Future
Evolving into a total CX solutions provider with AI, automation, and next-gen technology.
We’re always looking for talented individuals to join our team! If our culture and values resonate with you, apply today and take the first step toward an exciting career at Voodesk.
